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StoneWorks
stoneworks@cus_teamflow_067.demo· Starter
Continue automated recovery: low-yield case
Not engaging; mixed history. Continue automated but don't expect much.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: yellow (1 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
soft
Detected
87d ago
May 29
Customer age
239d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_067
Customer sinceDec 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Previous failures (2)
22d agofraud$29.00
54d agonetwork$29.00
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
87d agoExecuted May 29, 2026
✉
Day 1 emailEmail sent (AI)
86d ago"Your payment did not go through"
Executed May 30, 2026
✓ Opened 86d ago○ Not clicked
↺
Day 2 retryCard declined
85d agoExecuted May 31, 2026
✉
Day 3 emailEmail sent (AI)
84d ago"Payment update needed"
Executed Jun 1, 2026
✓ Opened 84d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
80d ago"Account access at risk"
Executed Jun 5, 2026
✓ Opened 80d ago○ Not clicked
✉
email_day14Email sent (AI)
73d ago"Two weeks since your payment failed"
Executed Jun 12, 2026
✓ Opened 73d ago○ Not clicked
↺
retry_day21Card declined
66d agoExecuted Jun 19, 2026
✉
email_day30Email sent (AI)
57d ago"Final notice on your account"
Executed Jun 28, 2026
✓ Opened 57d ago○ Not clicked