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Dahlia Pace
dahlia.pace@cus_teamflow_137.demo· Growth (annual)
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $89.10/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$1,069.20
Decline
soft
Detected
29d ago
Sep 9
Customer age
481d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_137
Customer sinceJun 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
29d agoExecuted Sep 9, 2026
✉
Day 1 emailEmail sent (AI)
28d ago"Your payment did not go through"
Executed Sep 10, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
27d agoExecuted Sep 11, 2026
✉
Day 3 emailEmail sent (AI)
26d ago"Payment update needed"
Executed Sep 12, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
22d ago"Account access at risk"
Executed Sep 16, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
15d ago"Two weeks since your payment failed"
Executed Sep 23, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
8d agoExecuted Sep 30, 2026