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Jace Fields
jace.fields@cus_teamflow_027.demo· Starter
Amount
$29.00
Decline
soft
Detected
57d ago
May 14
Customer age
371d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_027
Customer sinceJul 2025
RecoveredMay 16, 2026
Email engagement
Emails sent1
Opened1 of 1
Clicked1 of 1
Recovery methodStripe retry
Recovery timeline
3 of 3 steps executed↺
4hr retryRetry failed
57d agoExecuted May 14, 2026
✉
Day 1 emailEmail sent (AI)
56d ago"Your payment did not go through"
Executed May 15, 2026
✓ Opened 56d ago✓ Clicked 56d ago
↺
Day 2 retryPayment recovered
55d agoExecuted May 16, 2026
Payment recovered
$29.00 recovered via Stripe retry · 55d ago
$29.00