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Felix Nakamura
felix.nakamura@cus_teamflow_122.demo· Growth
Continue automated recovery: signals worth knowing
Customer engages with email; not enough history to call it. Standard automated flow.
Engagement: green (3 sent, 3 opened, last open 6 days ago)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $99.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$99.00
Decline
soft
Detected
8d ago
Jul 1
Customer age
511d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_122
Customer sinceFeb 2025
Email engagement
Emails sent3
Opened3 of 3
Clicked0 of 3
Recovery timeline
5 of 5 steps executed↺
4hr retryCard declined
8d agoExecuted Jul 1, 2026
✉
Day 1 emailEmail sent (AI)
7d ago"Your payment did not go through"
Executed Jul 2, 2026
✓ Opened 7d ago○ Not clicked
↺
Day 2 retryCard declined
6d agoExecuted Jul 3, 2026
✉
Day 3 emailEmail sent (AI)
5d ago"Payment update needed"
Executed Jul 4, 2026
✓ Opened 5d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
1d ago"Account access at risk"
Executed Jul 8, 2026
✓ Opened 1d ago○ Not clicked