StoneLoop

stoneloop@cus_teamflow_179.demo· Scale (3 seats)

recovered

Continue automated recovery: but watch closely

$4,764.00 MRR at risk

High-value customer; not enough engagement data to call it. Watch closely.

Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $397.00/mo)

Confidence: low·Phase 1 rules · live signal

Amount

$397.00

Decline

soft

Detected

14d ago

Jun 26

Customer age

143d

Decline details

Categorysoft

Codedo_not_honor

Invoice IDin_demo••••••••

Customer IDcus_teamflow_179

Customer sinceFeb 2026

RecoveredJun 27, 2026

Email engagement

Emails sent1

Opened1 of 1

Clicked0 of 1

Recovery methodStripe retry

Previous failures (1)

7d ago

network$397.00

Recovery timeline

2 of 2 steps executed

↺

4hr retryRetry failed

13d ago

Executed Jun 26, 2026

✉

Day 1 emailrecovered

13d ago

"Your payment did not go through"

Executed Jun 27, 2026

✓ Opened 13d ago○ Not clicked

Payment recovered

$397.00 recovered via Stripe retry · 13d ago

$397.00