← Back to paymentsfailed_unrecovered
Quincy Iverson
quincy.iverson@cus_teamflow_093.demo· Starter (annual)
Amount
$313.20
Decline
expired
Detected
88d ago
Apr 13
Customer age
178d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_093
Customer sinceJan 2026
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
87d ago"Your card has expired"
Executed Apr 14, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
85d ago"Your card still needs updating"
Executed Apr 16, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
81d ago"Account access at risk"
Executed Apr 20, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
74d ago"Two weeks with no card on file"
Executed Apr 27, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
67d agoExecuted May 4, 2026
✉
email_day30Email sent (AI)
58d ago"Final notice on your expired card"
Executed May 13, 2026
○ Not opened○ Not clicked