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Mateo Gomez
mateo.gomez@cus_teamflow_185.demo· Scale (8 seats, annual)
Continue automated recovery: but watch closely
$6,933.60 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $577.80/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$6,933.60
Decline
fraud
Detected
7d ago
Jul 3
Customer age
18d
Decline details
Categoryfraud
Codestolen_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_185
Customer sinceJun 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery timeline
2 of 5 steps executed✉
Day 1 emailEmail sent (AI)
6d ago"Action required on your account"
Executed Jul 4, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
4d ago"Following up on your account"
Executed Jul 6, 2026
○ Not opened○ Not clicked
✉
Day 7 emailpending
Scheduled Jul 10, 2026
✉
email_day14pending
Scheduled Jul 17, 2026
✉
email_day30pending
Scheduled Aug 2, 2026