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Uma Castro
uma.castro@cus_teamflow_134.demo· Growth (with add-on)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $149.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$149.00
Decline
network
Detected
70d ago
Jul 30
Customer age
418d
Decline details
Categorynetwork
Codeissuer_not_available
Invoice IDin_demo••••••••
Customer IDcus_teamflow_134
Customer sinceAug 2025
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
70d agoExecuted Jul 30, 2026
↺
Day 2 retryCard declined
68d agoExecuted Aug 1, 2026
✉
Day 3 emailEmail sent (AI)
67d ago"Payment update needed"
Executed Aug 2, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
63d ago"Account access at risk"
Executed Aug 6, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
56d ago"Two weeks since your payment failed"
Executed Aug 13, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
49d agoExecuted Aug 20, 2026
✉
email_day30Email sent (AI)
40d ago"Final notice on your account"
Executed Aug 29, 2026
○ Not opened○ Not clicked