Kai Castro

kai.castro@cus_teamflow_019.demo· Starter (annual)

recovered

Amount

$313.20

Decline

soft

Detected

66d ago

May 5

Customer age

204d

Decline details

Categorysoft

Codedo_not_honor

Invoice IDin_demo••••••••

Customer IDcus_teamflow_019

Customer sinceDec 2025

RecoveredMay 8, 2026

Emails sent2

Opened2 of 2

Clicked2 of 2

Recovery methodemail_click

4 of 4 steps executed

↺

4hr retryRetry failed

66d ago

Executed May 5, 2026

✉

Day 1 emailEmail sent (AI)

65d ago

"Your payment did not go through"

Executed May 6, 2026

✓ Opened 65d ago✓ Clicked 65d ago

↺

Day 2 retryRetry failed

64d ago

Executed May 7, 2026

✉

Day 3 emailrecovered

63d ago

"Payment update needed"

Executed May 8, 2026

✓ Opened 63d ago✓ Clicked 63d ago

Payment recovered

$313.20 recovered via email_click · 63d ago

$313.20