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Owen Quinn
owen.quinn@cus_teamflow_060.demo· Starter
Amount
$29.00
Decline
expired
Detected
53d ago
Jul 2
Customer age
468d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_060
Customer sinceMay 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
52d ago"Your card has expired"
Executed Jul 3, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
50d ago"Your card still needs updating"
Executed Jul 5, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
46d ago"Account access at risk"
Executed Jul 9, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
39d ago"Two weeks with no card on file"
Executed Jul 16, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
32d agoExecuted Jul 23, 2026
✉
email_day30Email sent (AI)
23d ago"Final notice on your expired card"
Executed Aug 1, 2026
○ Not opened○ Not clicked