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Grace Young
grace.young@cus_teamflow_118.demo· Growth
Amount
$99.00
Decline
expired
Detected
85d ago
Jul 15
Customer age
120d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_118
Customer sinceJun 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
84d ago"Your card has expired"
Executed Jul 16, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
82d ago"Your card still needs updating"
Executed Jul 18, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
78d ago"Account access at risk"
Executed Jul 22, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
71d ago"Two weeks with no card on file"
Executed Jul 29, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
64d agoExecuted Aug 5, 2026
✉
email_day30Email sent (AI)
55d ago"Final notice on your expired card"
Executed Aug 14, 2026
○ Not opened○ Not clicked