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Owen Kapoor
owen.kapoor@cus_teamflow_183.demo· Scale (2 seats)
Continue automated recovery: but watch closely
$4,176.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $348.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$348.00
Decline
soft
Detected
2d ago
Oct 6
Customer age
400d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_183
Customer sinceSep 2025
RecoveredOct 8, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Recovery timeline
3 of 3 steps executed↺
4hr retryRetry failed
2d agoExecuted Oct 6, 2026
✉
Day 1 emailEmail sent (AI)
1d ago"Your card was declined"
Executed Oct 7, 2026
○ Not opened○ Not clicked
↺
Day 2 retryPayment recovered
21h agoExecuted Oct 8, 2026
Payment recovered
$348.00 recovered via Stripe retry · 21h ago
$348.00