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RidgeHub
ridgehub@cus_teamflow_084.demo· Starter
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (3 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
expired
Detected
34d ago
Jul 21
Customer age
194d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_084
Customer sinceFeb 2026
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
33d ago"Your card has expired"
Executed Jul 22, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
31d ago"Your card still needs updating"
Executed Jul 24, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
27d ago"Account access at risk"
Executed Jul 28, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
20d ago"Two weeks with no card on file"
Executed Aug 4, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
13d agoExecuted Aug 11, 2026
✉
email_day30Email sent (AI)
4d ago"Final notice on your expired card"
Executed Aug 20, 2026
○ Not opened○ Not clicked