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Vince Beck
vince.beck@cus_teamflow_045.demo· Starter
Amount
$29.00
Decline
soft
Detected
40d ago
Aug 29
Customer age
305d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_045
Customer sinceDec 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
40d agoExecuted Aug 29, 2026
✉
Day 1 emailEmail sent (AI)
39d ago"Your payment did not go through"
Executed Aug 30, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
38d agoExecuted Aug 31, 2026
✉
Day 3 emailEmail sent (AI)
37d ago"Payment update needed"
Executed Sep 1, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
33d ago"Account access at risk"
Executed Sep 5, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
26d ago"Two weeks since your payment failed"
Executed Sep 12, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
19d agoExecuted Sep 19, 2026
✉
email_day30Email sent (AI)
10d ago"Final notice on your account"
Executed Sep 28, 2026
○ Not opened○ Not clicked