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Dahlia Xu
dahlia.xu@cus_teamflow_180.demo· Scale (3 seats)
Amount
$397.00
Decline
soft
Detected
78d ago
Apr 23
Customer age
441d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_180
Customer sinceApr 2025
RecoveredApr 26, 2026
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Recovery methodemail_click
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
78d agoExecuted Apr 23, 2026
✉
Day 1 emailEmail sent (AI)
77d ago"Your payment did not go through"
Executed Apr 24, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
76d agoExecuted Apr 25, 2026
✉
Day 3 emailrecovered
75d ago"Payment update needed"
Executed Apr 26, 2026
○ Not opened○ Not clicked
Payment recovered
$397.00 recovered via email_click · 75d ago
$397.00