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EastGrid
eastgrid@cus_teamflow_119.demo· Growth (annual)
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (6 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $89.10/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$1,069.20
Decline
expired
Detected
35d ago
Jul 20
Customer age
147d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_119
Customer sinceMar 2026
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
34d ago"Your card has expired"
Executed Jul 21, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
32d ago"Your card still needs updating"
Executed Jul 23, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
28d ago"Account access at risk"
Executed Jul 27, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
21d ago"Two weeks with no card on file"
Executed Aug 3, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
14d agoExecuted Aug 10, 2026
✉
email_day30Email sent (AI)
5d ago"Final notice on your expired card"
Executed Aug 19, 2026
○ Not opened○ Not clicked