← Back to paymentsfailed_unrecovered
EastGrid
eastgrid@cus_teamflow_119.demo· Growth (annual)
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (6 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: medium (middle 50%, $89.10/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$1,069.20
Decline
soft
Detected
8d ago
Aug 16
Customer age
147d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_119
Customer sinceMar 2026
Recovery timeline
5 of 5 steps executed↺
4hr retryCard declined
8d agoExecuted Aug 16, 2026
✉
Day 1 emailEmail sent (AI)
7d ago"Your payment did not go through"
Executed Aug 17, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
6d agoExecuted Aug 18, 2026
✉
Day 3 emailEmail sent (AI)
5d ago"Payment update needed"
Executed Aug 19, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
1d ago"Account access at risk"
Executed Aug 23, 2026
○ Not opened○ Not clicked