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Hassan Diaz
hassan.diaz@cus_teamflow_070.demo· Starter
Amount
$29.00
Decline
soft
Detected
87d ago
Apr 14
Customer age
335d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_070
Customer sinceAug 2025
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
87d agoExecuted Apr 14, 2026
✉
Day 1 emailEmail sent (AI)
86d ago"Your payment did not go through"
Executed Apr 15, 2026
✓ Opened 86d ago○ Not clicked
↺
Day 2 retryCard declined
85d agoExecuted Apr 16, 2026
✉
Day 3 emailEmail sent (AI)
84d ago"Payment update needed"
Executed Apr 17, 2026
✓ Opened 84d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
80d ago"Account access at risk"
Executed Apr 21, 2026
✓ Opened 80d ago○ Not clicked
✉
email_day14Email sent (AI)
73d ago"Two weeks since your payment failed"
Executed Apr 28, 2026
✓ Opened 73d ago○ Not clicked
↺
retry_day21Card declined
66d agoExecuted May 5, 2026
✉
email_day30Email sent (AI)
57d ago"Final notice on your account"
Executed May 14, 2026
✓ Opened 57d ago○ Not clicked