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Hassan Diaz
hassan.diaz@cus_teamflow_070.demo· Starter
Amount
$29.00
Decline
soft
Detected
55d ago
May 16
Customer age
335d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_070
Customer sinceAug 2025
RecoveredMay 17, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Previous failures (1)
87d agosoft$29.00
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
55d agoExecuted May 16, 2026
✉
Day 1 emailrecovered
54d ago"Your payment did not go through"
Executed May 17, 2026
○ Not opened○ Not clicked
Payment recovered
$29.00 recovered via Stripe retry · 54d ago
$29.00