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Carmen Castro
carmen.castro@cus_teamflow_132.demo· Growth (with add-on)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $149.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$149.00
Decline
fraud
Detected
83d ago
Jul 17
Customer age
84d
Decline details
Categoryfraud
Codestolen_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_132
Customer sinceJul 2026
Recovery timeline
5 of 5 steps executed✉
Day 1 emailEmail sent (AI)
82d ago"Action required on your account"
Executed Jul 18, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
80d ago"Following up on your account"
Executed Jul 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
76d ago"Account access at risk"
Executed Jul 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
69d ago"Two weeks with no response"
Executed Jul 31, 2026
○ Not opened○ Not clicked
✉
email_day30Email sent (AI)
53d ago"Final notice on your account"
Executed Aug 16, 2026
○ Not opened○ Not clicked