← Back to paymentsrecovered
Carmen Castro
carmen.castro@cus_teamflow_132.demo· Growth (with add-on)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $149.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$149.00
Decline
soft
Detected
49d ago
Aug 20
Customer age
84d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_132
Customer sinceJul 2026
RecoveredAug 21, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Previous failures (1)
83d agofraud$149.00
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
49d agoExecuted Aug 20, 2026
✉
Day 1 emailrecovered
48d ago"Your payment did not go through"
Executed Aug 21, 2026
○ Not opened○ Not clicked
Payment recovered
$149.00 recovered via Stripe retry · 48d ago
$149.00