FieldBuild

fieldbuild@cus_teamflow_062.demo· Starter (annual)

recovered

Continue automated recovery: signals worth knowing

Customer engages with email and recovers some of the time. Automated flow is doing its job.

Engagement: green (4 sent, 3 opened, last open 12 days ago)Recovery history: yellow (1 of 3 prior failures recovered)Value: low (bottom 25%, $26.10/mo)

Confidence: low·Phase 1 rules · live signal

Amount

$313.20

Decline

soft

Detected

52d ago

May 19

Customer age

154d

Decline details

Categorysoft

Codegeneric_decline

Invoice IDin_demo••••••••

Customer IDcus_teamflow_062

Customer sinceFeb 2026

RecoveredMay 20, 2026

Email engagement

Emails sent1

Opened0 of 1

Clicked0 of 1

Recovery methodStripe retry

Previous failures (2)

Recovery timeline

2 of 2 steps executed

↺

4hr retryRetry failed

52d ago

Executed May 19, 2026

✉

Day 1 emailrecovered

51d ago

"Your payment did not go through"

Executed May 20, 2026

○ Not opened○ Not clicked

Payment recovered

$313.20 recovered via Stripe retry · 51d ago

$313.20