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BayGroup
baygroup@cus_teamflow_123.demo· Growth (with add-on)
Intelligence recommends personal outreach this week
$1,788.00 MRR at risk
High-value customer not engaging and historically doesn't recover. Last-chance personal touch before deprioritizing.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
soft
Detected
38d ago
Aug 31
Customer age
350d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_123
Customer sinceOct 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Previous failures (2)
4d agosoft$149.00
65d agofraud$149.00
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
38d agoExecuted Aug 31, 2026
✉
Day 1 emailEmail sent (AI)
37d ago"Your payment did not go through"
Executed Sep 1, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
36d agoExecuted Sep 2, 2026
✉
Day 3 emailEmail sent (AI)
35d ago"Payment update needed"
Executed Sep 3, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
31d ago"Account access at risk"
Executed Sep 7, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
24d ago"Two weeks since your payment failed"
Executed Sep 14, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
17d agoExecuted Sep 21, 2026
✉
email_day30Email sent (AI)
8d ago"Final notice on your account"
Executed Sep 30, 2026
○ Not opened○ Not clicked