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BayGroup
baygroup@cus_teamflow_123.demo· Growth (with add-on)
Intelligence recommends personal outreach this week
$1,788.00 MRR at risk
High-value customer not engaging and historically doesn't recover. Last-chance personal touch before deprioritizing.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
soft
Detected
4d ago
Oct 4
Customer age
350d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_123
Customer sinceOct 2025
Email engagement
Emails sent2
Opened0 of 2
Clicked0 of 2
Previous failures (2)
38d agosoft$149.00
65d agofraud$149.00
Recovery timeline
4 of 8 steps executed↺
4hr retryRetry failed
4d agoExecuted Oct 4, 2026
✉
Day 1 emailEmail sent (AI)
3d ago"Your payment did not go through"
Executed Oct 5, 2026
○ Not opened○ Not clicked
↺
Day 2 retryRetry failed
2d agoExecuted Oct 6, 2026
✉
Day 3 emailEmail sent (AI)
1d ago"Payment update needed"
Executed Oct 7, 2026
○ Not opened○ Not clicked
✉
Day 7 emailpending
Scheduled Oct 11, 2026
✉
email_day14pending
Scheduled Oct 18, 2026
↺
retry_day21pending
Scheduled Oct 25, 2026
✉
email_day30pending
Scheduled Nov 3, 2026