← Back to paymentsrecovered
Carmen Castro
carmen.castro@cus_teamflow_132.demo· Growth (with add-on)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $149.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$149.00
Decline
soft
Detected
69d ago
Jun 16
Customer age
84d
Decline details
Categorysoft
Codeinsufficient_funds
Invoice IDin_demo••••••••
Customer IDcus_teamflow_132
Customer sinceJun 2026
RecoveredJun 17, 2026
Email engagement
Emails sent1
Opened1 of 1
Clicked0 of 1
Recovery methodStripe retry
Previous failures (1)
3d agosoft$149.00
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
69d agoExecuted Jun 16, 2026
✉
Day 1 emailrecovered
68d ago"Your payment did not go through"
Executed Jun 17, 2026
✓ Opened 68d ago○ Not clicked
Payment recovered
$149.00 recovered via Stripe retry · 68d ago
$149.00