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Owen Kapoor
owen.kapoor@cus_teamflow_183.demo· Scale (2 seats)
Continue automated recovery: but watch closely
$4,176.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $348.00/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$348.00
Decline
expired
Detected
4d ago
Jul 5
Customer age
400d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_183
Customer sinceJun 2025
Recovery timeline
2 of 6 steps executed✉
Day 1 emailEmail sent (AI)
3d ago"Your card has expired"
Executed Jul 6, 2026
✓ Opened 3d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
1d ago"Your card still needs updating"
Executed Jul 8, 2026
✓ Opened 1d ago○ Not clicked
✉
Day 7 emailpending
Scheduled Jul 12, 2026
✉
email_day14pending
Scheduled Jul 19, 2026
↺
retry_day21pending
Scheduled Jul 26, 2026
✉
email_day30pending
Scheduled Aug 4, 2026