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Alex Quinn
alex.quinn@cus_teamflow_152.demo· Growth
Continue automated recovery: low-yield case
Customer engages with email but historically recovers <30% of the time. Continue automated; don't expect recovery.
Engagement: green (3 sent, 3 opened, last open 11 days ago)Recovery history: red (0 of 3 prior failures recovered)Value: medium (middle 50%, $99.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$99.00
Decline
network
Detected
68d ago
Jun 17
Customer age
194d
Decline details
Categorynetwork
Codetry_again_later
Invoice IDin_demo••••••••
Customer IDcus_teamflow_152
Customer sinceFeb 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Previous failures (2)
6d agonetwork$99.00
37d agosoft$99.00
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
68d agoExecuted Jun 17, 2026
↺
Day 2 retryCard declined
66d agoExecuted Jun 19, 2026
✉
Day 3 emailEmail sent (AI)
65d ago"Payment update needed"
Executed Jun 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
61d ago"Account access at risk"
Executed Jun 24, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
54d ago"Two weeks since your payment failed"
Executed Jul 1, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
47d agoExecuted Jul 8, 2026
✉
email_day30Email sent (AI)
38d ago"Final notice on your account"
Executed Jul 17, 2026
○ Not opened○ Not clicked