← Back to paymentsfailed_unrecovered
Uma Kapoor
uma.kapoor@cus_teamflow_066.demo· Starter (annual)
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (5 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: low (bottom 25%, $26.10/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$313.20
Decline
expired
Detected
34d ago
Sep 4
Customer age
378d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_066
Customer sinceSep 2025
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
33d ago"Your card has expired"
Executed Sep 5, 2026
✓ Opened 33d ago✓ Clicked 33d ago
✉
Day 3 emailEmail sent (AI)
31d ago"Your card still needs updating"
Executed Sep 7, 2026
✓ Opened 31d ago✓ Clicked 31d ago
✉
Day 7 emailEmail sent (AI)
27d ago"Account access at risk"
Executed Sep 11, 2026
✓ Opened 27d ago✓ Clicked 27d ago
✉
email_day14Email sent (AI)
20d ago"Two weeks with no card on file"
Executed Sep 18, 2026
✓ Opened 20d ago✓ Clicked 20d ago
↺
retry_day21Card declined
13d agoExecuted Sep 25, 2026
✉
email_day30Email sent (AI)
4d ago"Final notice on your expired card"
Executed Oct 4, 2026
✓ Opened 4d ago✓ Clicked 4d ago