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Uma Kapoor
uma.kapoor@cus_teamflow_066.demo· Starter (annual)
Continue automated recovery: signals worth knowing
Not engaging; no history to call it. Standard automated flow until we have data.
Engagement: red (5 sent, 0 opened in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: low (bottom 25%, $26.10/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$313.20
Decline
expired
Detected
4d ago
Oct 4
Customer age
378d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_066
Customer sinceSep 2025
Recovery timeline
2 of 6 steps executed✉
Day 1 emailEmail sent (AI)
3d ago"Your card has expired"
Executed Oct 5, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
1d ago"Your card still needs updating"
Executed Oct 7, 2026
○ Not opened○ Not clicked
✉
Day 7 emailpending
Scheduled Oct 11, 2026
✉
email_day14pending
Scheduled Oct 18, 2026
↺
retry_day21pending
Scheduled Oct 25, 2026
✉
email_day30pending
Scheduled Nov 3, 2026