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RidgeHub
ridgehub@cus_teamflow_084.demo· Starter
Amount
$29.00
Decline
soft
Detected
21d ago
Jun 19
Customer age
194d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_084
Customer sinceDec 2025
RecoveredJun 21, 2026
Email engagement
Emails sent1
Opened0 of 1
Clicked0 of 1
Recovery methodStripe retry
Previous failures (1)
52d agosoft$29.00
Recovery timeline
3 of 3 steps executed↺
4hr retryRetry failed
21d agoExecuted Jun 19, 2026
✉
Day 1 emailEmail sent (AI)
20d ago"Your payment did not go through"
Executed Jun 20, 2026
○ Not opened○ Not clicked
↺
Day 2 retryPayment recovered
19d agoExecuted Jun 21, 2026
Payment recovered
$29.00 recovered via Stripe retry · 19d ago
$29.00