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RidgeHub
ridgehub@cus_teamflow_084.demo· Starter
Amount
$29.00
Decline
soft
Detected
52d ago
May 18
Customer age
194d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_084
Customer sinceDec 2025
RecoveredMay 19, 2026
Email engagement
Emails sent1
Opened1 of 1
Clicked0 of 1
Recovery methodStripe retry
Previous failures (1)
21d agosoft$29.00
Recovery timeline
2 of 2 steps executed↺
4hr retryRetry failed
52d agoExecuted May 18, 2026
✉
Day 1 emailrecovered
51d ago"Your payment did not go through"
Executed May 19, 2026
✓ Opened 51d ago○ Not clicked
Payment recovered
$29.00 recovered via Stripe retry · 51d ago
$29.00