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BrightWorks
brightworks@cus_teamflow_113.demo· Growth (2 seats)
Amount
$124.00
Decline
network
Detected
67d ago
May 4
Customer age
419d
Decline details
Categorynetwork
Codeissuer_not_available
Invoice IDin_demo••••••••
Customer IDcus_teamflow_113
Customer sinceMay 2025
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
67d agoExecuted May 4, 2026
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Day 2 retryCard declined
65d agoExecuted May 6, 2026
✉
Day 3 emailEmail sent (AI)
64d ago"Payment update needed"
Executed May 7, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
60d ago"Account access at risk"
Executed May 11, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
53d ago"Two weeks since your payment failed"
Executed May 18, 2026
○ Not opened○ Not clicked
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retry_day21Card declined
46d agoExecuted May 25, 2026
✉
email_day30Email sent (AI)
37d ago"Final notice on your account"
Executed Jun 3, 2026
○ Not opened○ Not clicked