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Priya Nakamura
priya.nakamura@cus_teamflow_096.demo· Starter (annual)
Continue automated recovery: low-yield case
Not engaging; mixed history. Continue automated but don't expect much.
Engagement: red (3 sent, 0 opened in last 30 days)Recovery history: yellow (1 of 3 prior failures recovered)Value: low (bottom 25%, $26.10/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$313.20
Decline
soft
Detected
41d ago
Jul 14
Customer age
177d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_096
Customer sinceMar 2026
RecoveredJul 17, 2026
Email engagement
Emails sent2
Opened2 of 2
Clicked0 of 2
Recovery methodemail_click
Previous failures (2)
11d agofraud$313.20
71d agosoft$313.20
Recovery timeline
4 of 4 steps executed↺
4hr retryRetry failed
41d agoExecuted Jul 14, 2026
✉
Day 1 emailEmail sent (AI)
40d ago"Your payment did not go through"
Executed Jul 15, 2026
✓ Opened 40d ago○ Not clicked
↺
Day 2 retryRetry failed
39d agoExecuted Jul 16, 2026
✉
Day 3 emailrecovered
38d ago"Payment update needed"
Executed Jul 17, 2026
✓ Opened 38d ago○ Not clicked
Payment recovered
$313.20 recovered via email_click · 38d ago
$313.20