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Zane Nakamura
zane.nakamura@cus_teamflow_115.demo· Growth (2 seats, annual)
Continue automated recovery: low-yield case
Not engaging; historically doesn't recover. Lowest-yield case. Continue automated but stop investing attention.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: medium (middle 50%, $111.60/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$1,339.20
Decline
soft
Detected
8d ago
Jul 2
Customer age
509d
Decline details
Categorysoft
Codedo_not_honor
Invoice IDin_demo••••••••
Customer IDcus_teamflow_115
Customer sinceFeb 2025
Email engagement
Emails sent3
Opened0 of 3
Clicked0 of 3
Previous failures (2)
56d agosoft$1,339.20
66d agonetwork$1,339.20
Recovery timeline
5 of 5 steps executed↺
4hr retryCard declined
8d agoExecuted Jul 2, 2026
✉
Day 1 emailEmail sent (AI)
7d ago"Your payment did not go through"
Executed Jul 3, 2026
○ Not opened○ Not clicked
↺
Day 2 retryCard declined
6d agoExecuted Jul 4, 2026
✉
Day 3 emailEmail sent (AI)
5d ago"Payment update needed"
Executed Jul 5, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
1d ago"Account access at risk"
Executed Jul 9, 2026
○ Not opened○ Not clicked