← Back to paymentsfailed_unrecovered
FieldCo
fieldco@cus_teamflow_172.demo· Scale (2 seats, annual)
Continue automated recovery: but watch closely
$3,758.40 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: unknown (fewer than 3 prior failures)Value: high (top 25%, $313.20/mo)
Confidence: low·Phase 1 rules · live signal
Amount
$3,758.40
Decline
expired
Detected
54d ago
May 17
Customer age
464d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_172
Customer sinceApr 2025
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
53d ago"Your card has expired"
Executed May 18, 2026
✓ Opened 53d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
51d ago"Your card still needs updating"
Executed May 20, 2026
✓ Opened 51d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
47d ago"Account access at risk"
Executed May 24, 2026
✓ Opened 47d ago○ Not clicked
✉
email_day14Email sent (AI)
40d ago"Two weeks with no card on file"
Executed May 31, 2026
✓ Opened 40d ago○ Not clicked
↺
retry_day21Card declined
33d agoExecuted Jun 7, 2026
✉
email_day30Email sent (AI)
24d ago"Final notice on your expired card"
Executed Jun 16, 2026
✓ Opened 24d ago○ Not clicked