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RidgeGroup
ridgegroup@cus_teamflow_022.demo· Starter
Amount
$29.00
Decline
network
Detected
65d ago
May 6
Customer age
486d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_022
Customer sinceMar 2025
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
65d agoExecuted May 6, 2026
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Day 2 retryCard declined
63d agoExecuted May 8, 2026
✉
Day 3 emailEmail sent (AI)
62d ago"Payment update needed"
Executed May 9, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
58d ago"Account access at risk"
Executed May 13, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
51d ago"Two weeks since your payment failed"
Executed May 20, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
44d agoExecuted May 27, 2026
✉
email_day30Email sent (AI)
35d ago"Final notice on your account"
Executed Jun 5, 2026
○ Not opened○ Not clicked