Hassan Rojas

hassan.rojas@cus_teamflow_140.demo· Growth (3 seats)

recovered

Continue automated recovery: but watch closely

$1,788.00 MRR at risk

High-value customer; not enough engagement data to call it. Watch closely.

Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: green (2 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)

Confidence: medium·Phase 1 rules · live signal

Amount

$149.00

Decline

soft

Detected

69d ago

Jul 31

Customer age

333d

Decline details

Categorysoft

Codeinsufficient_funds

Invoice IDin_demo••••••••

Customer IDcus_teamflow_140

Customer sinceNov 2025

RecoveredAug 1, 2026

Email engagement

Emails sent1

Opened0 of 1

Clicked0 of 1

Recovery methodStripe retry

Previous failures (2)

Recovery timeline

2 of 2 steps executed

↺

4hr retryRetry failed

69d ago

Executed Jul 31, 2026

✉

Day 1 emailrecovered

68d ago

"Your payment did not go through"

Executed Aug 1, 2026

○ Not opened○ Not clicked

Payment recovered

$149.00 recovered via Stripe retry · 68d ago

$149.00