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Hassan Rojas
hassan.rojas@cus_teamflow_140.demo· Growth (3 seats)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: green (2 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$149.00
Decline
expired
Detected
53d ago
Aug 16
Customer age
333d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_140
Customer sinceNov 2025
RecoveredAug 27, 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery methodemail_click
Previous failures (2)
69d agosoft$149.00
86d agosoft$149.00
Recovery timeline
4 of 4 steps executed✉
Day 1 emailEmail sent (AI)
52d ago"Your card has expired"
Executed Aug 17, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
50d ago"Your card still needs updating"
Executed Aug 19, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
46d ago"Account access at risk"
Executed Aug 23, 2026
○ Not opened○ Not clicked
✉
email_day14recovered
42d ago"Two weeks with no card on file"
Executed Aug 27, 2026
○ Not opened○ Not clicked
Payment recovered
$149.00 recovered via email_click · 42d ago
$149.00