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Hassan Rojas
hassan.rojas@cus_teamflow_140.demo· Growth (3 seats)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$149.00
Decline
fraud
Detected
71d ago
Jun 14
Customer age
333d
Decline details
Categoryfraud
Codestolen_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_140
Customer sinceSep 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Previous failures (2)
9d agonetwork$149.00
80d agosoft$149.00
Recovery timeline
5 of 5 steps executed✉
Day 1 emailEmail sent (AI)
70d ago"Action required on your account"
Executed Jun 15, 2026
✓ Opened 70d ago○ Not clicked
✉
Day 3 emailEmail sent (AI)
68d ago"Following up on your account"
Executed Jun 17, 2026
✓ Opened 68d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
64d ago"Account access at risk"
Executed Jun 21, 2026
✓ Opened 64d ago○ Not clicked
✉
email_day14Email sent (AI)
57d ago"Two weeks with no response"
Executed Jun 28, 2026
✓ Opened 57d ago○ Not clicked
✉
email_day30Email sent (AI)
41d ago"Final notice on your account"
Executed Jul 14, 2026
✓ Opened 41d ago○ Not clicked