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Hassan Rojas
hassan.rojas@cus_teamflow_140.demo· Growth (3 seats)
Continue automated recovery: but watch closely
$1,788.00 MRR at risk
High-value customer; not enough engagement data to call it. Watch closely.
Engagement: unknown (fewer than 3 emails sent in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$149.00
Decline
network
Detected
9d ago
Aug 15
Customer age
333d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_140
Customer sinceSep 2025
Email engagement
Emails sent2
Opened2 of 2
Clicked0 of 2
Previous failures (2)
71d agofraud$149.00
80d agosoft$149.00
Recovery timeline
4 of 4 steps executed↺
4hr retryCard declined
9d agoExecuted Aug 15, 2026
↺
Day 2 retryCard declined
7d agoExecuted Aug 17, 2026
✉
Day 3 emailEmail sent (AI)
6d ago"Payment update needed"
Executed Aug 18, 2026
✓ Opened 6d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
2d ago"Account access at risk"
Executed Aug 22, 2026
✓ Opened 2d ago○ Not clicked