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BayGroup
baygroup@cus_teamflow_123.demo· Growth (with add-on)
Intelligence recommends personal outreach this week
$1,788.00 MRR at risk
High-value customer not engaging and historically doesn't recover. Last-chance personal touch before deprioritizing.
Engagement: red (5 sent, 0 opened in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
network
Detected
66d ago
May 4
Customer age
350d
Decline details
Categorynetwork
Codetry_again_later
Invoice IDin_demo••••••••
Customer IDcus_teamflow_123
Customer sinceJul 2025
Email engagement
Emails sent4
Opened4 of 4
Clicked4 of 4
Previous failures (2)
10d agonetwork$149.00
36d agoexpired$149.00
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
66d agoExecuted May 4, 2026
↺
Day 2 retryCard declined
64d agoExecuted May 6, 2026
✉
Day 3 emailEmail sent (AI)
63d ago"Payment update needed"
Executed May 7, 2026
✓ Opened 63d ago✓ Clicked 63d ago
✉
Day 7 emailEmail sent (AI)
59d ago"Account access at risk"
Executed May 11, 2026
✓ Opened 59d ago✓ Clicked 59d ago
✉
email_day14Email sent (AI)
52d ago"Two weeks since your payment failed"
Executed May 18, 2026
✓ Opened 52d ago✓ Clicked 52d ago
↺
retry_day21Card declined
45d agoExecuted May 25, 2026
✉
email_day30Email sent (AI)
36d ago"Final notice on your account"
Executed Jun 3, 2026
✓ Opened 36d ago✓ Clicked 36d ago