BayGroup

baygroup@cus_teamflow_123.demo· Growth (with add-on)

failed_unrecovered

Intelligence recommends personal outreach this week

$1,788.00 MRR at risk

High-value customer not engaging and historically doesn't recover. Last-chance personal touch before deprioritizing.

Engagement: red (5 sent, 0 opened in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)

Confidence: high·Phase 1 rules · live signal

Amount

$149.00

Decline

network

Detected

10d ago

Jun 30

Customer age

350d

Decline details

Categorynetwork

Codeprocessing_error

Invoice IDin_demo••••••••

Customer IDcus_teamflow_123

Customer sinceJul 2025

Email engagement

Emails sent2

Opened0 of 2

Clicked0 of 2

Previous failures (2)

Recovery timeline

4 of 4 steps executed

↺

4hr retryCard declined

9d ago

Executed Jun 30, 2026

↺

Day 2 retryCard declined

8d ago

Executed Jul 2, 2026

✉

Day 3 emailEmail sent (AI)

7d ago

"Payment update needed"

Executed Jul 3, 2026

○ Not opened○ Not clicked

✉

Day 7 emailEmail sent (AI)

3d ago

"Account access at risk"

Executed Jul 7, 2026

○ Not opened○ Not clicked