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BayGroup
baygroup@cus_teamflow_123.demo· Growth (with add-on)
Intelligence recommends personal outreach this week
$1,788.00 MRR at risk
High-value customer not engaging and historically doesn't recover. Last-chance personal touch before deprioritizing.
Engagement: red (5 sent, 0 opened in last 30 days)Recovery history: red (0 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
expired
Detected
36d ago
Jun 4
Customer age
350d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_123
Customer sinceJul 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Previous failures (2)
10d agonetwork$149.00
66d agonetwork$149.00
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
35d ago"Your card has expired"
Executed Jun 5, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
33d ago"Your card still needs updating"
Executed Jun 7, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
29d ago"Account access at risk"
Executed Jun 11, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
22d ago"Two weeks with no card on file"
Executed Jun 18, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
15d agoExecuted Jun 25, 2026
✉
email_day30Email sent (AI)
6d ago"Final notice on your expired card"
Executed Jul 4, 2026
○ Not opened○ Not clicked