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Hassan Rojas
hassan.rojas@cus_teamflow_140.demo· Growth (3 seats)
Continue automated recovery: signals worth knowing
Customer engages with email and recovers some of the time. Automated flow is doing its job.
Engagement: green (4 sent, 3 opened, last open 12 days ago)Recovery history: yellow (1 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
fraud
Detected
26d ago
Jun 13
Customer age
333d
Decline details
Categoryfraud
Codestolen_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_140
Customer sinceAug 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Previous failures (2)
53d agoexpired$149.00
87d agosoft$149.00
Recovery timeline
4 of 4 steps executed✉
Day 1 emailEmail sent (AI)
25d ago"Action required on your account"
Executed Jun 14, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
23d ago"Following up on your account"
Executed Jun 16, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
19d ago"Account access at risk"
Executed Jun 20, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
12d ago"Two weeks with no response"
Executed Jun 27, 2026
○ Not opened○ Not clicked