← Back to paymentsrecovered
Hassan Rojas
hassan.rojas@cus_teamflow_140.demo· Growth (3 seats)
Continue automated recovery: signals worth knowing
Customer engages with email and recovers some of the time. Automated flow is doing its job.
Engagement: green (4 sent, 3 opened, last open 12 days ago)Recovery history: yellow (1 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
expired
Detected
54d ago
May 17
Customer age
333d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_140
Customer sinceAug 2025
RecoveredMay 28, 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery methodemail_click
Previous failures (2)
26d agofraud$149.00
87d agosoft$149.00
Recovery timeline
4 of 4 steps executed✉
Day 1 emailEmail sent (AI)
53d ago"Your card has expired"
Executed May 18, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
51d ago"Your card still needs updating"
Executed May 20, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
47d ago"Account access at risk"
Executed May 24, 2026
○ Not opened○ Not clicked
✉
email_day14recovered
43d ago"Two weeks with no card on file"
Executed May 28, 2026
○ Not opened○ Not clicked
Payment recovered
$149.00 recovered via email_click · 43d ago
$149.00