← Back to paymentsrecovered
Carmen Castro
carmen.castro@cus_teamflow_132.demo· Growth (with add-on)
Continue automated recovery: signals worth knowing
Customer engages with email and recovers some of the time. Automated flow is doing its job.
Engagement: green (4 sent, 1 opened, last open 8 days ago)Recovery history: yellow (1 of 3 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
expired
Detected
53d ago
May 18
Customer age
84d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_132
Customer sinceApr 2026
RecoveredMay 29, 2026
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Recovery methodemail_click
Previous failures (2)
22d agofraud$149.00
83d agosoft$149.00
Recovery timeline
4 of 4 steps executed✉
Day 1 emailEmail sent (AI)
52d ago"Your card has expired"
Executed May 19, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
50d ago"Your card still needs updating"
Executed May 21, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
46d ago"Account access at risk"
Executed May 25, 2026
○ Not opened○ Not clicked
✉
email_day14recovered
42d ago"Two weeks with no card on file"
Executed May 29, 2026
○ Not opened○ Not clicked
Payment recovered
$149.00 recovered via email_click · 42d ago
$149.00