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Leo Xu
leo.xu@cus_teamflow_072.demo· Starter
Continue automated recovery: low-yield case
Customer engages with email but historically recovers <30% of the time. Continue automated; don't expect recovery.
Engagement: green (5 sent, 1 opened, last open 8 days ago)Recovery history: red (0 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
network
Detected
65d ago
May 5
Customer age
403d
Decline details
Categorynetwork
Codeprocessing_error
Invoice IDin_demo••••••••
Customer IDcus_teamflow_072
Customer sinceJun 2025
Email engagement
Emails sent4
Opened0 of 4
Clicked0 of 4
Previous failures (2)
5d agoexpired$29.00
35d agoexpired$29.00
Recovery timeline
7 of 7 steps executed↺
4hr retryCard declined
65d agoExecuted May 5, 2026
↺
Day 2 retryCard declined
63d agoExecuted May 7, 2026
✉
Day 3 emailEmail sent (AI)
62d ago"Payment update needed"
Executed May 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
58d ago"Account access at risk"
Executed May 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
51d ago"Two weeks since your payment failed"
Executed May 19, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
44d agoExecuted May 26, 2026
✉
email_day30Email sent (AI)
35d ago"Final notice on your account"
Executed Jun 4, 2026
○ Not opened○ Not clicked