Leo Xu

leo.xu@cus_teamflow_072.demo· Starter

active

Continue automated recovery: low-yield case

Customer engages with email but historically recovers <30% of the time. Continue automated; don't expect recovery.

Engagement: green (5 sent, 1 opened, last open 8 days ago)Recovery history: red (0 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)

Confidence: medium·Phase 1 rules · live signal

Amount

$29.00

Decline

expired

Detected

5d ago

Jul 5

Customer age

403d

Decline details

Categoryexpired

Codeexpired_card

Invoice IDin_demo••••••••

Customer IDcus_teamflow_072

Customer sinceJun 2025

Email engagement

Emails sent2

Opened0 of 2

Clicked0 of 2

Previous failures (2)

Recovery timeline

2 of 6 steps executed

✉

Day 1 emailEmail sent (AI)

4d ago

"Your card has expired"

Executed Jul 6, 2026

○ Not opened○ Not clicked

✉

Day 3 emailEmail sent (AI)

2d ago

"Your card still needs updating"

Executed Jul 8, 2026

○ Not opened○ Not clicked

✉

Day 7 emailpending

Scheduled Jul 12, 2026

✉

email_day14pending

Scheduled Jul 19, 2026

↺

retry_day21pending

Scheduled Jul 26, 2026

✉

email_day30pending

Scheduled Aug 4, 2026