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Leo Xu
leo.xu@cus_teamflow_072.demo· Starter
Continue automated recovery: low-yield case
Customer engages with email but historically recovers <30% of the time. Continue automated; don't expect recovery.
Engagement: green (5 sent, 1 opened, last open 8 days ago)Recovery history: red (0 of 3 prior failures recovered)Value: medium (middle 50%, $29.00/mo)
Confidence: medium·Phase 1 rules · live signal
Amount
$29.00
Decline
expired
Detected
35d ago
Jun 5
Customer age
403d
Decline details
Categoryexpired
Codeexpired_card
Invoice IDin_demo••••••••
Customer IDcus_teamflow_072
Customer sinceJun 2025
Email engagement
Emails sent5
Opened0 of 5
Clicked0 of 5
Previous failures (2)
5d agoexpired$29.00
65d agonetwork$29.00
Recovery timeline
6 of 6 steps executed✉
Day 1 emailEmail sent (AI)
34d ago"Your card has expired"
Executed Jun 6, 2026
○ Not opened○ Not clicked
✉
Day 3 emailEmail sent (AI)
32d ago"Your card still needs updating"
Executed Jun 8, 2026
○ Not opened○ Not clicked
✉
Day 7 emailEmail sent (AI)
28d ago"Account access at risk"
Executed Jun 12, 2026
○ Not opened○ Not clicked
✉
email_day14Email sent (AI)
21d ago"Two weeks with no card on file"
Executed Jun 19, 2026
○ Not opened○ Not clicked
↺
retry_day21Card declined
14d agoExecuted Jun 26, 2026
✉
email_day30Email sent (AI)
5d ago"Final notice on your expired card"
Executed Jul 5, 2026
○ Not opened○ Not clicked