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BayGroup
baygroup@cus_teamflow_123.demo· Growth (with add-on)
Intelligence recommends personal outreach this week
$1,788.00 MRR at risk
High-value customer not engaging and historically doesn't recover. Last-chance personal touch before deprioritizing.
Engagement: red (4 sent, 0 opened in last 30 days)Recovery history: red (1 of 4 prior failures recovered)Value: high (top 25%, $149.00/mo)
Confidence: high·Phase 1 rules · live signal
Amount
$149.00
Decline
soft
Detected
83d ago
Jun 2
Customer age
350d
Decline details
Categorysoft
Codegeneric_decline
Invoice IDin_demo••••••••
Customer IDcus_teamflow_123
Customer sinceSep 2025
Email engagement
Emails sent5
Opened5 of 5
Clicked0 of 5
Previous failures (3)
19d agosoft$149.00
49d agosoft$149.00
77d agoexpired$149.00
Recovery timeline
8 of 8 steps executed↺
4hr retryCard declined
83d agoExecuted Jun 2, 2026
✉
Day 1 emailEmail sent (AI)
82d ago"Your payment did not go through"
Executed Jun 3, 2026
✓ Opened 82d ago○ Not clicked
↺
Day 2 retryCard declined
81d agoExecuted Jun 4, 2026
✉
Day 3 emailEmail sent (AI)
80d ago"Payment update needed"
Executed Jun 5, 2026
✓ Opened 80d ago○ Not clicked
✉
Day 7 emailEmail sent (AI)
76d ago"Account access at risk"
Executed Jun 9, 2026
✓ Opened 76d ago○ Not clicked
✉
email_day14Email sent (AI)
69d ago"Two weeks since your payment failed"
Executed Jun 16, 2026
✓ Opened 69d ago○ Not clicked
↺
retry_day21Card declined
62d agoExecuted Jun 23, 2026
✉
email_day30Email sent (AI)
53d ago"Final notice on your account"
Executed Jul 2, 2026
✓ Opened 53d ago○ Not clicked